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These Terms and Conditions were created in November 2020 and last updated in November 2020.

1. Overview

This Website is operated by Inspire Makers Ltd. Throughout the site, the terms “Inspire Makers”, “us” or “we” refers to the owner of this Website, Inspire Makers Ltd.

Inspire Makers Ltd is a company registered in England and Wales, whose registered number is 12315630 and whose registered address is 5 High Street, Falmouth, Cornwall, TR11 2AB.

The term ‘you’ refers to the user or viewer of our Website.

You can view the most current version of the Terms and Conditions at any time on this page. These Terms and Conditions tell you who we are, how we will provide Products and Services to you, how you and we may end the contract, what to do if there is a problem and other important information. If you do not agree to these Terms and Conditions you must not order any Product or Service through our Website.

By continuing to browse and use this Website, you are agreeing to comply with and be bound by the following Terms and Conditions of use, which together with our Privacy Policy, and any additional Terms and Conditions and Policies referenced herein and/or available by hyperlink, govern Inspire Makers’ relationship with you in relation to this Website.

We reserve the right to update, change or replace any part of these Terms and Conditions at any time. It is your responsibility to check this page periodically for any changes and ensure you are happy with them. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes. Some of the provisions contained in these Terms and Conditions may also be superseded by provisions or notices published elsewhere on our Website.

Questions about these Terms and Conditions or anything pertaining to, or contained within, this Website should be sent to


2. Accuracy, Completeness, and Timeliness of Information

The material on this Website is provided for general information only. Your use of any information or materials on this Website is entirely at your own risk, for which we shall not be liable.

Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

It shall be your own responsibility to ensure that any Products, Services or Information available through this Website meet your specific requirements.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only.

We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our Website.


3. Intellectual Property

This Website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics.

All trademarks reproduced in this Website which are not the property of, or licensed to, us are acknowledged on the Website.

All intellectual property rights of Inspire Makers and the Makers featured on the Website are reserved. You may view and/or print pages from the site for your own personal use only.

Any other use of the materials on our site (including, but not limited to, reproduction for purposes other than noted above and alteration, modification, distribution or republication) without our prior written permission is strictly prohibited. Should you require permission for the above, please email

Unauthorised use of this Website may give rise to a claim for damages and/or be a criminal offence.


4. Personal Information

When you register or otherwise use our Website, you provide us with personal data which is collected and used in accordance with the terms of our Privacy Policy which can be found here. It is important that you read our Privacy Policy, which may be updated from time to time, and understand how we use your information and the rights that you have about your information.


5. Purchases

All prices on this Website are in pound sterling and online payment is via Square or Paypal.

The prices on the Website include all value-added taxes (where applicable).

In addition to the price of the Products, you may have to pay a delivery charge, which will be as stated when you order the Product.

You can place orders for Products with us by following the process outlined on our site. You acknowledge that by placing an order with us you will be under an obligation to pay for the Products in that order if we accept your order.  Transfer of ownership of goods occurs after both payment has been received in full and delivery has been completed, after which we do not accept any liability for loss damage or destruction.

Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each stage of the order process.

All orders are subject to acceptance by us. We will send you a confirmation e-mail after receiving your order and this will constitute acceptance by us. The contract between you and us will only be made when we send you this email. We will charge your chosen payment method after we accept your order. We will send a further email when your order has been dispatched. Please check your junk folder if you do not receive these emails.  If still not received then please email

Unfortunately, we cannot stop an order once it has been dispatched by us. If you change your mind about your order after this point you can reject the delivery or return the Products to us in accordance with the Returns Policy.

All orders for Products are subject to the availability of those Products. We will inform you as soon as possible after receiving your order if, for any reason, the Products you have ordered are not available or are subject to any delay.

We accept payment with the payment methods listed on our site. You must pay for the Products and any applicable delivery charges in advance of delivery of the Products.

By submitting an order to us through our Website, you are confirming that the details provided on your order are current, complete and accurate. We cannot be responsible for any delays caused by the supply of incorrect information.

By submitting an order to us through our Website you are confirming that you are 16 years or older.

By using a credit/debit card to pay for your order, you are confirming that the card being used is yours.  All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery.  We are not obliged to inform you of the reason for refusal. We are not responsible for your card issuer or bank charging you because of our processing of your credit/debit card payment in accordance with your order.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

We cannot deliver items from the same order to multiple addresses.  These must be placed as separate orders.

If you choose to access this Website from outside of the United Kingdom, you are responsible for complying with local laws, if and to the extent that they are applicable.  We do not represent or warrant that any Product on this Website is appropriate for use or available outside of the United Kingdom, or that it complies with any legal or regulatory requirements of such other locations.

For information on Gift Voucher purchases, please click here.

Payment Security

The Website uses a secure server that implements secure sockets layers (SSL) technology during the online ordering process to protect your payment information.

In the unlikely event of fraudulent or unauthorised use of your payment card by someone else to purchase goods from our Website, we will refund to you any money received by us as a result but only if you have notified your payment card issuer and contacted us on as soon as you became aware of the unauthorised use of your card.

We recommend that you do not communicate your payment card details to anyone, including us by email. We cannot be held responsible for any losses you may incur in transmitting information to us by internet link, or email.


6. Delivery

Please click here for Delivery Information.


7. Right to Cancel

All Product purchases from our Website are covered by the Consumer Contracts Regulations. In accordance with these regulations, your right to cancel an order starts the moment you place your order, and ends 14 days from the day you receive your goods.

This 14 day period is the time you have to decide whether to cancel, you then have a further 14 days to actually send the goods back.

Please refer to our Returns Policy for further details.

Please note: The right to cancel does not extend to personalised, customised, or tailor-made items. Returns of earrings are also excluded for hygiene reasons, unless they arrive damaged or defective. In the event of an issue with any such items, please email

For Workshop Terms and Conditions, please click here.


8. Returns and Refunds

Please see our Returns and Refunds Policy, including what do in the unlikely event that the Products you receive are faulty.


9. Errors, Inaccuracies and Omissions

We make every effort to ensure the accurate representation of our Products and Services. We cannot accept responsibility for any loss or inconvenience caused by reliance on inaccurate material contained in this Website.

We have made every effort to display as accurately as possible the colours within the images of our products available for sale. We cannot guarantee that the representation of any colour on your device(s) will be consistent with the actual product.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website is inaccurate at any time without prior notice (including after you have submitted your order).

If we discover an error in the price of any Products which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you an order acceptance, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing.

We do not warrant that the quality of any Products, Services, Information, or other material purchased or obtained by you will meet your expectations, or that any errors will be corrected.


10. Modification to Products and Services

Prices for our Products and Services are subject to change without notice.  We reserve the right at any time to modify or discontinue Products and Services (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of a Product or Service.

Please note: Due to the nature of handmade work, many of the Products for sale on this Website are one-off, or limited edition and therefore availability cannot be guaranteed unless purchased.  Products purchased may also vary slightly to that shown on the Website, however, any material variations that are likely will be highlighted on the individual Product pages.


11. Third-Party Links

Certain content, Products and Services available via our Website may include materials from, or links to, third parties outside of our Website.

These links are provided for your convenience to provide further information. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully any third-party policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


12. User Comments, Feedback and Other Submissions

If at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Website or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


13. Limitations and Exclusions of Liability

To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Website or Products in connection with the use, inability to use, or results of the use of our Website to Products, any websites linked to it and any materials posted on it.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.


14. General Terms

No waiver of any provision of these terms of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms of sale.

Each contract under these Terms and Conditions is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.

These Terms and Conditions contain the entire agreement and understanding of the parties in relation to the purchase of Products and Services from our Website, and supersede all previous agreements and understandings between the parties in relation to the purchase of Products and Services from our Website; and each party acknowledges that no representations not expressly contained in these Terms and Conditions been made by or on behalf of the other party in relation to the purchase of Products and Services from our Website.

Nothing in these terms affects your statutory rights.


15. Transfer

We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms of sale, at any time – providing such action does not serve to reduce the guarantees benefiting you under these terms of sale.


16. Governing Law and Jurisdiction

If any provision of these Terms and Conditions shall become illegal or unenforceable for any reason whatsoever then these Terms and Conditions shall take effect as if such provision had been omitted and the remainder of the Terms and Conditions shall not be affected.

These Terms and Conditions and your use of the website are governed by English law and you submit to the non-exclusive jurisdiction of the English court. Failure by either party to exercise any right or remedy under this agreement does not constitute a waiver of that right or remedy.

Sales may only be concluded in English.


17. About us

Our full name is Inspire Makers Ltd.

Our registered office is 5 High Street, Falmouth, Cornwall, TR11 2AB

Our company registration number is 12315630

Our email address is

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